Return & Refund Policy — Swell Stickers

Last updated: 10 August 2026

At Swell Stickers, we carefully check and pack every order before dispatch. Because our stickers are small, individually packed products, we generally do not accept returns or refunds for change of mind or personal preference.

❌ No Returns or Refunds

Orders are non-returnable and non-refundable in cases such as:

Change of mind
Ordering the wrong design
Personal preference
No longer wanting the product
Incorrect application of the sticker
Damage caused after delivery
Normal wear and tear from use
Minor colour differences caused by different screens or lighting

✅ Damaged, Defective or Wrong Product

If you receive:

A damaged product
A defective product
The wrong product
Missing items from your order

please contact us within 24 hours of delivery.

Send us your order number and clear photos/videos of the product and packaging so we can investigate the issue.

If the issue is verified, we may offer a replacement or another appropriate resolution, depending on the circumstances.

📦 Unboxing Video

We recommend recording an unboxing video when opening your package. This can help us verify claims involving damaged, missing or incorrect items.

🚫 Used or Damaged Products

We cannot accept claims for products that have been damaged after delivery due to improper application, removal, washing, scratching, cutting or other customer handling.

💰 Refunds

Refunds are not normally provided for eligible product issues. Where a refund is approved by Swell Stickers, it will generally be processed back through the original payment method.